Michel Raidman Ltd., Company Registration No. 514570423, operating under the trade name "No1Better" (hereinafter: "the Company", "we" or "us") markets clothing, cosmetics, and other products (hereinafter: "the Products") via this website (hereinafter: "the Site"). The following Terms of Use (hereinafter: "Terms of Use") govern the use of the Site and apply to the purchase and/or use of the services offered on the Site (hereinafter: "the Services"). The term "user" or "you" in the Terms of Use means any user of the Site and/or Services. Please read the Terms of Use carefully. By clicking the button "I Agree", you acknowledge your consent to the Terms of Use and to our Privacy Policy published at https://noonebetter.com/pages/exchanges-and-returns (hereinafter: "Privacy Policy"), which governs the collection, processing, and transfer of personal information (as defined in the Privacy Policy) by us. If you are visiting the Site only and do not make a purchase and/or registration, your continued browsing of the Site constitutes your acceptance of the Terms of Use and the Privacy Policy as stated. The Company reserves the right to update the Terms of Use from time to time at its sole discretion. Any update will be effective as of the date stated on the publication on the Site. If you do not agree to all or part of the Terms of Use, you may not use the Site or Services for any purpose and you will have no claim, demand, or claim against the Company.

1. Services

1.1. You may use the website and the services subject to and in accordance with these Terms of Use. Subject to applicable law, the Company reserves the right to suspend, cancel, or refuse to provide the website and/or the services at its sole discretion. Notice of any suspension or cancellation will be posted on the website. Subject to applicable law, the Company shall not be liable for any damages arising from any changes, suspension, or cancellation of the website and/or services. For the avoidance of doubt, the Terms of Use in effect at the time of a specific product purchase shall remain in effect until that transaction is completed, without modification.

1.2. Access to the website and/or services is permitted solely for personal use, in accordance with these Terms of Use and any applicable terms or restrictions related to the website and/or services. Any other use of the website and/or services requires the Company’s prior written consent. Use of the website and/or services for commercial purposes is strictly prohibited.

1.3. Use of the website and/or services is void where such use or access is prohibited by law or by any obligation to which you are subject. You represent and warrant that:

(a) all information provided by you during registration is true, accurate, current, and complete;

(b) you will maintain the accuracy and truthfulness of such information;

(c) you are at least eighteen (18) years old and have the legal capacity to enter into a binding contract;

(d) your use of the website and/or services does not violate any law or any obligation you may have toward any third party; and

(e) your use of the website and/or services will comply with these Terms of Use and all applicable laws.

1.4. If you are a minor, you must obtain the consent of your parent or legal guardian to use the services. Please read these Terms of Use together with your parent or guardian and obtain their approval before continuing. If you are a parent or legal guardian of a minor using the website and/or services, by giving consent for the minor to create an account and/or make a purchase, you agree to these Terms of Use. You are responsible for monitoring and supervising your child’s use of the website and services. If your child has not received your permission to use the website and/or services, please contact us immediately so we can disable their access. The above shall not derogate from the validity of a transaction made by a minor in accordance with applicable law.
2.1. The Company works with manufacturers who comply with high production standards. The Company maintains a strict quality control system including photographic documentation of all packaging stages for shipments from our logistics centers. All our toiletries and cosmetic products comply with the strictest standards and hold all required approvals from relevant European authorities, including valid import approvals for Israel.

2.2. The prices of the products offered on the Site are as displayed at the time of payment and include VAT. Subject to any law, the Company may update the prices on the Site from time to time at its sole discretion without prior notice.

2.3. The terms set out in this section apply to all payments made via the Site and/or through third parties providing online payment and clearing services (including credit card companies, payment apps, and/or voucher services) for the Company's services.

2.4. Payments made using an expired credit card, or with an incorrect number, or where the charge amount exceeds the approved credit limit, will not be accepted, and the Company may, at its sole discretion, restrict your account accordingly. Without derogating from the above, if such a payment is made, the Company reserves the right to collect any payment or fees that were not fully or partially received. Additionally, you shall reimburse the Company for any costs and/or damages it paid or incurred in collection efforts, including legal fees and collection costs. A transaction will not be completed unless full payment is received and confirmed by one of the contact details you entered in your account or at the time of purchase.

2.5. Any payment made on the Site, whether by credit card or any other means, is subject to the policy of the relevant clearing company. Please review the relevant Terms of Use and Privacy Policy before using the payment and clearing services. It is clarified that, subject to any law, the Company is not responsible for any damage, defect, or malfunction of any kind that may occur due to the use of the payment services, including regarding the method of payment and/or its transfer and/or related payments to the transaction and/or any other aspect of these services.

3. Shipping

3.1. Domestic Shipping (within Israel)
All domestic shipping within Israel is free of charge, except in cases of exchange, return, or cancellation of a transaction, in which a fee of 20 NIS per direction will be charged to the customer. The shipment will be carried out by a third-party courier service not under the Company's control and subject to its terms. Unless otherwise notified during the ordering process, the Company will endeavor to deliver your order via the courier service within three (3) business days from the date of the transaction, and no later than five (5) business days, unless circumstances beyond our control arise, including force majeure (as defined below) and/or delays on the part of the courier company. Please note that during sales periods or end-of-season events, due to high shipment volume, delivery may take up to seven (7) business days. To fulfill the delivery, we will share your relevant delivery details with the external courier service.

3.2. International Shipping

For international shipments, the shipping cost is not included in the displayed product price and will be shown prior to completing the payment. You may choose between delivery via Israel Post or an independent shipping company (Priority/Economy service). The terms of the selected shipping provider will apply and will be binding upon you. Delivery times and shipping costs will be presented on the website during checkout after entering the destination. The Company is not responsible for any duties or taxes that may be levied on the shipment in accordance with the laws of the destination country — such charges are your sole responsibility. To fulfill the delivery, we will share your relevant delivery details with the external courier service.

3.3. General Shipping Terms

Product delivery may be subject to presentation of your ID and the order confirmation number received in the website system. Additionally, the Company reserves the right to request further identification at its sole discretion as a condition for releasing the items.

3.4. The Company shall not be liable for any delays or failures on the part of the shipping provider and will not offer compensation for such delays. Furthermore, the Company will not be held responsible for any delay in delivery due to events beyond its control, including but not limited to force majeure (as defined below) and/or delays caused by the courier company.

3.5. It is clarified that the agreed delivery time and location will be binding upon you. No delays on your part in accepting delivery will be allowed unless you coordinate an alternative time with the courier company in advance and with reasonable notice, in accordance with its terms. In the event of such a delay, we cannot guarantee the original delivery schedule, and the shipment will be delivered according to the courier's availability. Without derogating from the above and subject to applicable law, we may charge you for any costs incurred by us due to such postponement.

4. VIP Club Membership

4.1. You may join our VIP Club (hereinafter: the “Club”). Joining the Club is conditional upon accumulating purchases totaling NIS 3,000 or more through your registered user account, and membership will be activated automatically. Club membership is for an unlimited period, with no fixed end date, as long as the user meets the Club's conditions. Club membership entitles you to various benefits, including:

(a) A permanent 10% discount on purchases made through your account on the website (excluding double discounts, promotions, and items in the SALE category);

(b) First access to new collections;

(c) Priority registration on waiting lists for unreleased products;

(d) Exclusive discounts and private offers for Club members only;

(e) Exclusive raffles and gifts;

(f) Birthday perks and seasonal gifts;

(g) Invitations to private events and special collaborations;

All as made available and published on the website from time to time.

It is clarified that, beyond what is explicitly stated, the Company does not commit to providing any particular scope or quality of benefits. To redeem all benefits as a Club member, you may be required to provide additional information about yourself. The Company reserves the right, subject to applicable law, to terminate your membership at any time. You hereby waive any claim or demand against the Company regarding your membership or inability to join the Club.

4.2. The Club constitutes a “benefit program” as defined in the Israeli Consumer Protection Law, 1981 (the “Consumer Protection Law”).

In accordance with the provisions of the Consumer Protection Law, any change (as defined in the Law) to the Club’s benefit program or to any of its conditions will be made pursuant to this section.

In the event the Company decides to make such a change or terminate the program:

(a) The Company will notify you of the details of the change or of the termination of the program between three to four months prior to its effective date or the termination date, as applicable;

(b) The Company will allow you to redeem your benefits according to the terms of the program as they were at the time of the notice, at least until the change or termination becomes effective.

Such notices will be sent to you via the communication method you selected when registering for the program, or at a later date, and according to the contact details you provided.

Notwithstanding the above, this section does not apply to “special sales” (as defined in the Consumer Protection Law), which are not part of the Club benefit program.

As of the date of this version of the Terms of Use:

(a) “Change” means a reduction in benefits or rights granted to the consumer as part of the Club, including their value, the ability to redeem them, or the period in which they can be redeemed;

(b) “Special sale” means an end-of-season sale, full or partial clearance sale, sale due to a specific event, sale that offers the consumer a benefit in addition to the product or service purchased, or any other sale in which the business offers its products or services, in whole or in part, at discounted prices for a limited time, not through a discount for a specific consumer.

4.3. Club membership, as well as any benefit to which you may be entitled as a Club member, is personal and non-transferable, in whole or in part, in any way. Subject to these Terms of Use and any applicable law, a Club member shall not be entitled to any refund, including, without limitation, in connection with a transaction cancellation under the Consumer Protection Law or failure to redeem any benefit.

4.4. If you wish to cancel your Club membership or stop receiving messages regarding Club benefits, you may click the unsubscribe link in the relevant message or notify us via any of the available contact methods. The Company reserves the right to change the Club terms and the benefits granted to Club members at any time, and you will have no claim in respect of such changes. You acknowledge that your membership only entitles you to the conditions and benefits explicitly offered, and you shall raise no claims to the contrary.

5. Cancellation and Exchanges Policy

You may cancel a transaction for the purchase of a product on the website according to the type of product and subject to the provisions below:

5.1. Unconditional Cancellation. You may cancel a transaction for the purchase of products for any reason, without paying any cancellation fees, provided that the cancellation notice is received within one (1) hour from the completion of the transaction and the product has not yet been packed. The cancellation notice must be sent only via WhatsApp to the number +972503336622.

5.2. Cancellation after One Hour or Once the Product is Packed. If more than one hour has passed since the order and/or the product has already been packed, you may cancel the transaction by notifying the company at its offices at 22 Maskit St., Floor -1, Herzliya Pituach Industrial Zone, by phone at +972503336622, by email at support@noonebetter.com, via the website www.noonebetter.com, or through WhatsApp chat at +972503336622. Cancellation messages must include your full name, ID number, contact details, and order number.

5.3. Cancellation Period. Subject to the provisions of Section 6 below, you may cancel the transaction from the date of the transaction up to 14 (fourteen) days from the date of receiving the product or from the date of receiving the document containing the main details of the transaction, whichever is later. For the avoidance of doubt, you may notify cancellation starting from the moment the order is confirmed, even if the product has not yet been delivered.

In the case of a remote sales transaction made by a person with a disability (as defined in the Equal Rights for Persons with Disabilities Law, 1998), a senior citizen (over 65 years old), or a new immigrant (within five years from the date of immigration certificate), when the transaction included a conversation between you and the company (including electronic communication), you may cancel the transaction within 4 (four) months from the date of the transaction, receipt of the product, or receipt of the document containing the main transaction details, whichever is later. For such cancellations, the company may request documentation proving your status as a person with a disability, senior citizen, or new immigrant, as defined in consumer protection law. Cancellation by a senior citizen, new immigrant, or person with a disability will be permitted only subject to legal conditions and proof that the transaction was made by and for the entitled person, including payment method verification and matching personal details.

5.4. Cancellation Due to Defect or Breach. Subject to Section 6 below, if you cancel the transaction due to a defect in the product, a mismatch between the product and the details provided before the transaction, failure to supply the product on the agreed date, or any other breach of contract, we will refund you the amount paid within 14 (fourteen) days from the cancellation notice, cancel your payment obligation, provide you with a cancellation confirmation, and will not charge any cancellation fees. If you have received the product, you must make it available to us at the time it was delivered and notify us accordingly.

5.5. Cancellation Not Due to Defect. If you cancel the transaction for reasons other than a defect or mismatch, subject to Section 6 below, we will refund the amount paid within 14 (fourteen) days from receiving the cancellation notice, cancel your payment obligation, and provide you with a cancellation confirmation. We may charge you a cancellation fee of up to 5% of the product price or 100 NIS, whichever is lower. If you received the product, you must return it to our business location at 22 Maskit St., Floor -1, Herzliya Pituach, by prior coordination according to company instructions, or alternatively, via a delivery company appointed by us, with a shipping cost of 20 NIS payable by you. For international shipments, return shipping costs will be determined by the delivery company.

5.6. Condition of Returned Items. Without derogating from the above, any cancellation, even due to product defect, after delivery is conditional on returning the items in an unused, intact condition without damage, defect, or wear of any kind. The company reserves the right to claim damages for any deterioration due to misuse, opened packaging, removed labels, or any other impairment.

5.7. Swimwear. Without derogating from the general provisions of Section 6, to ensure customer health and according to Ministry of Health guidelines, swimwear returns are subject to the following: Each swimwear piece arrives with a hygienic sticker applied to the intimate area. This sticker is applied according to strict manufacturing standards to ensure it cannot be removed without external intervention and remains intact during fitting. Fitting must be done over underwear only, not directly on the skin. Any evidence of deviation from these instructions or removal or attempted removal of the sticker, even partially, will void the right to cancel or return the product.

5.8. Cosmetics and Personal Care Products. Cancellation of cosmetics, personal care, and toiletry products is allowed subject to Section 6 and provided the product and original packaging are intact, unopened, and undamaged. Any evidence of opening will void cancellation or exchange rights.

5.9. Exchanges. Requests to exchange size or color will be handled once only and only once per transaction. Further exchange requests will not be accepted; cancellation only. Return shipping cost for exchanges within Israel is 40 NIS. After customer service approval and product inspection confirming product integrity, a new shipment will be dispatched within 3 business days of receipt. International shipping costs will be determined by the delivery company.

5.10. Product Use. No cancellation or exchange request will be accepted if the product was used in any way. Evidence of use includes dirt, odor, stretching, label removal, or any other signs of use. If a returned product shows evidence of use, the original product will be returned to you at a shipping cost of 20 NIS. International return shipping costs apply as determined by the delivery company.

5.11. Defect or Mismatch Claims. In case of a defect or mismatch claim, notify the company immediately upon receipt, photograph the product as received, and document the defect or mismatch. Late claims will not be accepted. The company conducts quality control including photographic documentation of packaging and shipping and reserves the right to verify claims against this documentation. False or inaccurate claims may result in the company seeking compensation for damages and expenses.

5.12. Non-Compliance with Return Criteria. If the product does not meet return or exchange criteria, we will offer to return the original product to you at a shipping cost of 20 NIS. International shipping costs will be determined by the delivery company.

5.13. Promotional Products. Products purchased on promotion, discount, special sale, or any price other than full price are non-refundable and non-exchangeable.

6. Account Registration

6.1. You may use the services as a registered user or without registration for a one-time transaction, although some services may require registration. Registration requires providing details such as name, address, phone number, email, and date of birth (for birthday benefits only). Some registration details are mandatory and some optional. We may change the registration process at our discretion.

If you have a registered account, you commit to: (a) full responsibility for keeping your username and password confidential; and (b) immediate notification to us of any unauthorized use of your account or password.

6.2. You are fully responsible for the security of your device(s) and activities in your account, even if actions were not performed by you. The company is not liable for losses or damages caused by unauthorized use. You undertake to indemnify the company for any unlawful or improper use and any resulting liabilities unless you notify the company immediately at support@noonebetter.com and request account suspension.

6.3. The company may, at its sole discretion and without notice, suspend or cancel your account and remove any related content for reasons including: (1) violation of terms; (2) prolonged inactivity; (3) fraudulent or offensive behavior; (4) harm to others, third parties, the site’s reputation, or business interests; (5) malicious attempts to disrupt business via negative reviews or publications; or (6) failed or rejected payments. After suspension or cancellation, you will lose access and may not register again without explicit approval.

6.4. If we suspect a violation or illegal behavior, we may take any lawful action deemed appropriate, investigate suspicions, and cooperate with law enforcement or court orders requesting user identity or content disclosure. Suspension or closure does not affect your liabilities to the company under these terms.

6.5. You may request account closure anytime by emailing support@noonebetter.com. The company will close your account promptly upon request. Privacy policy governs data handling after closure. Account closure does not affect any transaction completed prior to the request.

7. Content

7.1. Various types of content may be available to you through the website and/or services. “Content,” as defined in these Terms of Use, means any content available through the website, including software, text, graphics, videos, images, photographs, information, and any modifications or derivatives of the foregoing. The company allows you to provide content, including any content submitted via email and/or any content you provide or publish regarding a particular product, the company, the website, and/or the services, which shall be referred to herein as “User Content” (for the avoidance of doubt, User Content is content for the purposes of these Terms of Use). The company reserves the right to remove and/or permanently delete any content at any time, without prior notice and for any reason whatsoever.

7.2. You are solely responsible for all User Content you upload. You represent and warrant that the User Content complies with all applicable laws, that you hold all necessary rights to publish and upload the User Content to the services and the website, and that the User Content does not infringe (or lead to the infringement of) any intellectual property rights, moral rights, rights of publicity, privacy rights, and/or any other rights of any third party. We do not undertake any obligation to accept, display, review, or maintain any User Content. If you publish User Content defined as sensitive information and/or subject to special regulatory rules and/or unique legal protections, you are obligated, under the law, to obtain the explicit consent of the data subject to provide the company with such information and to use the information according to the Terms of Use and the Privacy Policy. Subject to applicable law, any User Content you upload, publish, or transmit via the services and/or website shall not be considered confidential information, and the company shall have the right to use and distribute such content for any purpose without compensation to you. Subject to applicable law, we disclaim and expressly reject any liability related to any User Content.

7.3. Subject to applicable law, the company shall not be directly or indirectly responsible for the accuracy, correctness, usefulness, safety, or intellectual property or privacy rights related to User Content. Although users of the services must agree to the Terms of Use, third parties (including unauthorized users) may post or transmit offensive or obscene materials to which you may be exposed involuntarily. You hereby waive any legal rights or remedies under any law that may apply to you in relation to the foregoing. We expressly disclaim any liability related to any actions, regardless of form, or omissions by users of the services and/or website or third parties (including unauthorized users), whether such actions or omissions occurred during the use of the services and/or website or otherwise.

7.4. Without derogating from the above, you undertake not to send, publish, or upload User Content that:

(a) violates legal rights of third parties, including hate speech, offensive, threatening, or harassing content, content that violates privacy rights, is intended for illegal purposes and/or harms the operation of the services and/or website;

(b) infringes (or may infringe) any intellectual property rights, moral rights, or any other rights of a third party;

(c) constitutes (or you believe or it is reasonably likely to constitute) content that is or includes illegal, counterfeit, stolen, pirated, unauthorized material or promotes any illegal, unauthorized, or violent activity;

(d) does not comply with all applicable laws, rules, or regulations;

(e) contains misleading, distorted, or false representations that may harm the company or any third party;

(f) creates an unreasonable or disproportionate excessive load on our infrastructure; or

(g) publishes, stores, processes, offers, or solicits any of the following, or is known by you to contain links to the following or leads to places containing links to the following:

(1) offensive material (including material promoting or glorifying hatred, violence, envy, or any entity (past or present) promoting such offensive material);

(2) racist, defamatory, harassing, or threatening material;

(3) pornography (including any explicit material or anything depicting children in sexually suggestive situations, whether real or not);

(4) any virus, Trojan horse, or any harmful or disruptive component; or

(5) any material encouraging behavior considered a criminal offense, grounds for civil liability, violating any law or regulation, or otherwise inappropriate.

7.5. The company may, at its sole discretion, monitor User Content to detect improper or illegal behavior, including by automatic means. However, the company is not obligated to monitor User Content or users’ use of the services and/or website.

8. Limitations of Use

Except as expressly permitted in these Terms of Use, you may not perform or authorize and/or allow any third party to perform any modifications to the Site and/or the Services. You agree that neither you nor anyone on your behalf will perform any of the following actions:

Modify, edit, copy, extract data from, sublicense, translate, sell, reverse engineer, decompile or reassemble any part of the code that comprises the Site, including the database, or perform such actions on the hardware or software used to provide the Services;

Attempt to circumvent, interfere with, disrupt, or impair any features related to the Site and/or Services' security or features that prevent or restrict use.

Embed the Site or any part of it in another website and/or make any commercial use without the prior written consent of the Company.

Use any robot, data mining or search engine tool, or any other automatic or manual tool designed to index, locate, or retrieve data from the Site, or a tool designed to expose the database structure or code of the Site.

Impersonate any person or entity, including a representative of the Company, and/or misrepresent your affiliation with any person or entity, and/or upload, transmit, send or broadcast any false or misleading material, or content intended to deceive other users or any entity, or use another user's account or password without prior written consent.

Collect or store personal information of other users for commercial or illegal purposes, or distribute spam to the Site's servers and/or to users of the Site and/or Services.

Make any use of the Site and/or Services not authorized by these Terms of Use and/or any applicable law.

9. Intellectual Property

9.1 The Site, the Services, including the products sold on the Site, and all data and information available on or through the Services, are the sole property of the Company or of third parties who have granted the Company permission to use them. Use of the Site or Services does not grant any license or rights in the intellectual property of the Company or any third party. Copyrights in the Site and the underlying concept of the Site and/or Services and/or the products sold on the Site, including the Company's trademarks and the Site’s design, are reserved to the Company. You may not copy or publish the content on the Site or any part thereof and/or use it or the underlying information in any way, including commercial use, without the Company’s prior written consent. Additionally, you may not alter the Site and/or Services, copy, distribute, broadcast, publicly display, reproduce, publish, or transfer any part of the Site and/or Services to a third party without the Company’s prior written consent.

9.2 The user content you enter, send, publish, and/or upload while using the Site and/or Services is your sole property, and all intellectual property rights in such user content remain yours. By entering, sending, publishing, or uploading any user content in connection with the Site and/or Services, you grant the Company, its successors, and assigns a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, copy, distribute, transmit, modify, and create derivative works of such user content, including for commercial purposes, service improvement, development of new services or products, and for personalized marketing and advertising purposes (as detailed in the Privacy Policy).

10. Limitation of Liability

10.1 Subject to applicable law, the Company shall not be liable for any non-conformity, lack, misrepresentation, or error in relation to the content of the Site and/or the Services, including the nature or suitability or description of the products sold on the Site, including their color and features (which are for illustrative purposes only). The Company shall not be liable for any direct or indirect damage caused due to use of the Site and/or Services.

10.2 You acknowledge and agree that use of the Site and/or Services is at your sole responsibility. The Site, Services, and content are provided to you "as is" and "as available" at the Company’s discretion, without any warranties of any kind, including suitability to your needs.

10.3 You shall have no claims, demands, or suits against the Company with respect to the Terms of Use and/or the Site and/or Services, their capabilities, limitations, or suitability to your needs. Subject to applicable law, any reliance on the content is at your sole risk, and the Company disclaims all express or implied responsibility regarding accuracy, reliability, timeliness, quality, completeness, usefulness, security, or performance of the Site and/or content, and does not guarantee that all information will be error-free or that any errors will be corrected.

10.4 Subject to applicable law, the Company disclaims all express, implied, or statutory warranties and does not guarantee that the Site and/or Services will be uninterrupted, error-free, secure, or immune from unauthorized access or from damage, malfunctions, or failures including those in hardware, software, or communication lines at the Company, its suppliers, or your end. The Services may be unavailable due to maintenance, upgrades, or for any other reason.

10.5 Without derogating from Section 11, if you claim bodily harm due to the use of our cosmetic or skincare products or any other product sold by us, you undertake to provide all relevant documentation, including photos and medical records verifying your claim. We reserve the right to conduct further investigations, including via our own experts. You agree to cooperate fully with any reasonable requests in connection with such investigations, including providing additional documents, granting access to the product’s location, or any other means deemed necessary. You hereby waive any claim against the Company in case of your non-cooperation. You are required to check the product's ingredients and ensure you are not allergic or sensitive to any of them, and refrain from purchasing the product if you are.

10.6 Subject to applicable law, the Company, its managers, officers, employees, agents, or shareholders shall not be liable to you or any third party for any loss, damage, or compensation of any kind, including general, incidental, consequential, indirect, punitive, or special damages (including, but not limited to, damage due to loss of data, software, costs of substitute services, privacy breaches, or service disruptions) arising out of or related to these Terms of Use, your use or inability to use the Site and/or Services and content, or unauthorized use or modifications of your submitted data. This includes, without limitation, damages arising from loss of profits, use, data, or other intangible assets, even if the Company was advised of the possibility of such damages. Without derogating from the above, the total liability of the Company under these Terms of Use and/or your engagement with the Company shall not exceed the higher of:

(a) the value of the relevant product; or

(b) 100 NIS.

10.7 Personal information may be collected from you while using the Site and/or Services. Any use by the Company of such information will be subject to the Privacy Policy. You acknowledge that by providing such personal information, including contact details, you are aware of the risks involved and release the Company from all liability related thereto, subject to applicable law.

11. Indemnification

You agree that you are solely responsible for any direct or indirect outcome resulting from your use of the Site and/or Services or any act or omission in connection with these Terms of Use or your relationship with the Company. You agree to indemnify and hold harmless the Company, its employees, managers, or any of its representatives against any claim, demand, loss, profit loss, payment, expense, or damage, including attorney's fees and legal costs (including third-party claims) resulting from:

(a) Your breach of these Terms of Use or by any third party using your device or account;

(b) Your method of using or attempting to use the Site and/or Services;

(c) Any infringement of rights (including intellectual property) of the Company or any third party;

(d) Breach of any of your representations and warranties under these Terms;

(e) Any violation of applicable law;

(f) Any other matter for which you are legally responsible.

Without limiting the generality of the above, if you publish any false, inaccurate, or misleading claim regarding the Company, its products, or Services, such publication may constitute defamation under the Israeli Defamation Law, 1965. Defamation is a civil tort that may entitle the injured party to compensation of up to NIS 80,000 without proof of damage, and up to NIS 160,000 if the publication was intended to harm. Additionally, under the law, anyone who intentionally defames another to two or more persons (other than the injured party) may face criminal penalties.

12. Force Majeure

The Company shall not be held liable for failure to fulfill any of its obligations and/or representations and/or promises under these Terms of Use and/or for any defect and/or non-conformity in the services and/or products due to force majeure (as defined below).

"Force Majeure" includes, among other things: warfare, war, general mobilization, terrorism, crime, pandemics, fires, floods, and other natural disasters, governmental restrictions, international trade limitations, delays in international or local shipments, defects originating from third-party manufacturers, and/or any other similar event beyond the Company’s reasonable control.

13. Links

The website may contain links to websites and/or services not operated by us. These links are provided for your convenience only. We have no control over such websites and/or services and are not responsible for the content displayed on them.

The inclusion of such links on the site does not imply endorsement and/or promotion of the content displayed on such websites, nor any affiliation with them or their operators.

We recommend exercising discretion and caution when using websites and/or services provided by third parties.

We reserve the right, at our sole discretion, to remove any link from the website and/or to add additional links.

14. Miscellaneous

Any dispute and/or legal issue in connection with these Terms of Use shall be adjudicated exclusively by the competent courts of the State of Israel, which shall have sole and exclusive jurisdiction.

The laws of the State of Israel shall apply exclusively to these Terms of Use and to any matter arising from or related to them, including their interpretation.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be deemed replaced by a valid and enforceable provision that most closely reflects the intent and purpose of the original provision, while the remainder of the Terms shall remain in full force and effect.

Nothing in these Terms of Use shall be construed as creating any agency, employment, joint venture, or partnership between you and the Company, nor does it authorize you to act on behalf of the Company.

These Terms reflect the entire agreement between the parties regarding the use of the website and/or services and the relationship between the parties and shall prevail over any prior agreement or commitment, whether oral or written.

The Company may assign, transfer, or delegate its rights and/or obligations under these Terms of Use, in whole or in part, at its sole discretion. You may not assign, transfer, or delegate your rights or obligations under these Terms, and any attempt to do so shall be null and void.

If we need to contact you, you agree that we may do so using any contact information available to us, including via email.

Last updated: May 2025