PRIVACY POLICY

  • EN
  • HE

Last Updated: April 2025

Michelle Reidman Ltd., Company No. 514570423, located at 30 Ha'arba'a Street, Tel Aviv–Yafo 6473926 (hereinafter: "the Company," "we," or "us"), respects your right to privacy. Your ability to make informed decisions regarding the use of your personal information (as defined below) is important to us.

1. Personal Information "Personal Information" refers to information related to an individual, such as name, address, phone number, email address, or any other information as defined by law. There is no legal obligation to provide us with personal information. Providing the information is at your discretion; however, some services may not be available without it.

1.1 Information We Collect

  • Inquiries and Information Provided by You: When you contact us (e.g., service requests, order cancellations), we may collect your name, contact details (phone, WhatsApp, email), and the content of your inquiry.
  • Registration and Login: Upon registration, you will be asked to provide: name, address, email, phone number. You may also provide your date of birth for birthday benefits.
  • Product Orders: When making a purchase, you will be asked to provide details for shipping and payment: name, address, phone, email, and payment method details (credit card number, expiration date, ID of cardholder, email). Note: Credit card details are not stored with us but are transmitted directly to the payment service provider.
  • Automatically Collected Information: Technical details such as IP address, operating system, browser, device identifier, and usage patterns on the site are collected automatically.

2. How We Use the Information
2.1 General Purposes
The Company may store personal information in its databases and use it for the following purposes:

  1. Providing services
  2. Handling inquiries
  3. Technical support
  4. Personalization
  5. Fraud prevention
  6. VIP club membership
  7. Contacting you when necessary
  8. Processing payments and shipments

2.2 Internal Needs

  1. Improving user experience
  2. Product development
  3. Activity analysis
  4. Research and planning
  5. Server load balancing

2.3 Analytics and Statistics
The Company and/or its service providers (e.g., Shopify Analytics) perform statistical analyses of service usage (e.g., page visits, traffic sources).

2.4 Advertising
Subject to the law, the Company may send marketing communications (newsletters). You can unsubscribe by clicking the unsubscribe link.

3. Sharing Personal Information
3.1 With Third-Party Providers
For purposes such as website operation, payments, shipping, analytics, and personalized marketing, we may share your information with third-party providers. This may involve transferring data abroad, including to countries with different data protection laws.

3.2 Business Transfers
In the event of a merger, sale, or liquidation, your information may be transferred in accordance with this policy.

3.3 Legal Requirements
We may share information with authorities as required by law or to protect the Company or third parties.

3.4 Exceptional Cases
In cases of violation of terms of use, suspected fraud, or legal proceedings against the Company due to misuse of the service, we may share information as necessary.

4. Data Security
The Company employs standard security measures. However, internet data transmission is not completely secure therefore, it's important to protect your passwords and login information.

5. Access and Correction of Information
Under Sections 13–14 of the Privacy Protection Law, you have the right to:

  • Access the information collected about you
  • Request correction or deletion of the information
    To exercise these rights, please contact us in writing at support@noonebetter.com. The Company will review your request and act in accordance with the law.

6. Data Retention
We retain information:

  • As long as necessary for operational, legal, or business purposes
  • To resolve disputes, enforce agreements, forecasts, etc.
    We may delete information when it's no longer required.

7. Cookies
The website uses cookies and similar technologies (e.g., Beacons and Pixels). Types of cookies:

  • Essential: For website operation
  • Functional: To remember preferences
  • Security: For user identification and fraud prevention
  • Analytical: To measure performance and improve services
  • Advertising: To tailor ads and track campaigns
    You can adjust cookie settings in your browser, but some functions may be affected.

8. Third-Party Services
Certain services on the website (e.g., payments, mailing) are operated by third parties. Use of these services is subject to the privacy policy of the respective provider.

9. Children's Privacy
The Company does not knowingly collect information from children under 18. If you are aware of such use, please contact us immediately.

10. Communications
You may receive service and management messages related to your account, which cannot be unsubscribed from unless you close the account.

11. Policy Changes
The Company reserves the right to update this policy. Significant changes will be announced on this page of the website.