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Do you accept orders from both Israel and abroad?

Yes. We offer secure and reliable shipping
services within Israel and internationally, ensuring a smooth shopping experience wherever you are.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay and Google Pay.



Is it safe to shop on your website?

Absolutely. Our website uses advanced SSL
encryption and a secure checkout system to guarantee your personal and payment information is fully protected.

Can I place an order via phone or WhatsApp?

For privacy, accuracy, and order tracking purposes, all purchases must be completed directly through our website.



Can I use more than one discount code per order ?

No. Only one promotional code may be applied per order.



How long does delivery take within Israel?

We proudly offer fast and reliable delivery across Israel, with most orders arriving within 1–3 business days from the moment your purchase is completed.
Please note: delivery times exclude weekends, holidays, and any unexpected
delays due to security events or force majeure circumstances.

Do you offer international shipping?

Yes. We ship worldwide, with delivery times
typically ranging from 5 to 14 business days, depending on your location and
selected shipping method.

How much does shipping cost in Israel?

We offer free express courier delivery within Israel, with no minimum purchase required.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a tracking number via email or SMS.

What happens if my package is lost or delayed?

Please contact our customer care team immediately. We will investigate and resolve the issue as quickly as possible.

How do I know which size to choose?

Each product page includes a detailed size guide. You’re also welcome to contact us for personalized sizing advice.

Are your swimsuits designed for all body types?

Yes. We offer inclusive sizing and a diverse selection of styles to complement different body shapes and preferences.

What if the size I chose doesn’t fit?

Exchanges are accepted within 14 days, provided the item is unworn, with the hygiene seal and original tags intact.

What is your return policy within Israel?

Returns are accepted within 14 days of delivery. Items must be unworn, with hygiene seal and original tags attached. Returns in Israel incur a handling fee of 35 ILS.

Can I mix sizes or styles for swimwear tops and bottoms?

Absolutely. You may mix and match sizes and styles to create your ideal set.

Can I exchange an item for a different size or color?

Yes. Exchanges may be requested within 14 days under the same conditions as returns. A 35 ILS handling fee applies within Israel.



Are returns free of charge?

Return shipping is at the customer’s expense, unless the item is faulty or a shipping error occurred.

How do I initiate a return or exchange?

Contact our customer service team with your order number and request. We will guide you through the process.

What materials are used in your swimwear?

Each product includes a detailed description
covering fabric types, sizing and care instructions. You can find all this information on the product pages throughout our website.

How should I care for my swimwear?

Each product includes detailed care instructions. To preserve color, shape, and texture, we recommend hand washing in cold water and drying in shade.

 Do you offer promotions or loyalty benefits?

Yes. New subscribers receive 10% off their
first purchase. Members of our VIP Club enjoy exclusive promotions, early access to collections and more.

Do you offer gift cards?

Certainly. We offer digital gift cards in various denominations, perfect gift for any occasion.

How can I contact your support team?

You can reach us via email, WhatsApp or through the contact form on our website.

What are your customer service hours?

Our support team is available Sunday
through Thursday, 9:00–18:00 (Israel time). We also respond to WhatsApp inquiries outside business hours as quickly as possible.